HauswellStop writing HOA emails from scratch
Hauswell reads your policy documents, triages incoming resident emails, and drafts cited responses for you to review and send — in seconds.
3–5 hrs
per week spent responding to routine resident emails
1 in 3
responses requires digging through policy documents
48 hrs
average time residents wait for a response
How it works
From resident email to sent response in under a minute.
01
Resident emails in
Each property gets a unique inbound email address. Resident messages arrive automatically.
02
AI triages it
Hauswell classifies the message by category and priority, and opens a support ticket.
03
Policy is retrieved
Relevant sections from your uploaded CC&Rs and house rules are surfaced instantly.
04
You review and send
A cited, policy-grounded draft is ready for you. Edit if needed, then send in one click.
Everything a property manager needs
Built specifically for small HOAs and independent managers.
Smart inbox
Every inbound message is automatically classified by category (maintenance, complaint, policy question) and flagged by priority so urgent issues never get buried.
Policy-grounded drafts
Upload your CC&Rs, house rules, and addendums. Hauswell finds the relevant sections and writes a cited response — no more digging through PDFs.
Ticket tracking
Every resident issue becomes a ticket. Track open, in-progress, and resolved items in one place with full conversation history.
Tone control
Choose friendly, formal, or firm for each response. Set a default tone per property so every message feels on-brand.
Custom AI context
Add property-specific instructions — local rules, manager preferences, seasonal notes — and Hauswell factors them into every triage and draft.
Weekly digest
A Monday morning summary of new messages, open tickets, and resolved issues lands in your inbox automatically every week.
Ready to get your time back?
Set up your property in minutes. Upload your policy documents and Hauswell is ready to draft your first response.
Get started free